Find answers, guides, and everything you need to get started
Go to txtmenow.com/business-name in any browser, or scan the business's
QR code.
The AI chatbot will greet you automatically. Type your question in the message box.
The AI responds instantly using the business's knowledge base. If needed, you can request a live agent.
Get TXT Me Now from the App Store. Sign in with Google.
Enter your business name and choose a unique handle (e.g., my-business).
Go to Knowledge Base and paste your business info. The AI will learn your FAQs, policies, and services.
Share txtmenow.com/your-business with customers. Or embed the chat
widget on your website.
Add the TXT Me Now chat widget to any website. Works with WordPress, Shopify, Wix, Squarespace, and custom HTML sites.
<!-- TXT Me Now Chat Widget -->
<script src="https://txtmenow.com/widget.js"
data-slug="your-business-handle">
</script>Paste this code before the closing </body> tag on your website. Replace
your-business-handle with your actual handle.
</body>Alternative: Use a plugin like "Insert Headers and Footers" to add the code without editing theme files.
theme.liquid in the Layout folder</body>Note: Code Injection requires a Squarespace Business plan or higher.
For any static HTML site, add the widget script tag directly to your HTML files:
</body> tagYou don't need to install anything to start using TXT Me Now. Simply share your unique link:
Share this link via:
You can also embed the full chat experience in an iframe on any page:
<iframe
src="https://txtmenow.com/your-business-handle"
width="400"
height="600"
style="border: none; border-radius: 16px;">
</iframe>The Knowledge Base is where you teach your AI chatbot about your business. The more information you provide, the better it answers customer questions.
Use the AI Config Agent in the iOS app to customize your chatbot using natural language commands:
Enable live support to let customers chat with you directly when AI isn't enough:
Note: You can handle all live support directly from your phone. When you go offline, the AI takes over automatically.
The chat widget can be customized with attributes:
<script src="https://txtmenow.com/widget.js"
data-slug="your-business"
data-position="bottom-right"
data-theme="auto">
</script>Available options:
data-position: bottom-right (default) or bottom-left
data-theme: auto (default), light, or
dark
For customers, TXT Me Now is completely free. You can chat with any business that has a TXT Me Now account at no cost. For business owners, download the iOS app for free and set up your chatbot. Usage-based pricing may apply as your business grows.
You train the AI by pasting your business information into the Knowledge Base. The AI breaks this into smart "knowledge snippets" with semantic search capabilities. When a customer asks a question, the AI retrieves the most relevant snippets to formulate an accurate, contextual answer.
TXT Me Now supports 50+ languages automatically. The AI detects the customer's language and responds in that same language. During live support, our bidirectional translation lets you chat in your native language while the customer sees messages in theirs. Seamless communication, zero barriers.
Absolutely! Every business gets a unique link like txtmenow.com/your-business. Share this link anywhere - social media, email, business cards, QR codes, or text messages. No website required.
Yes. Your data is protected with industry-standard security measures. Your knowledge base is only accessible to you (the business owner), and all communications are encrypted. We take security seriously to ensure your business information stays private and protected.
Yes! When the AI detects that a customer needs human assistance, it can automatically request a live agent. You'll receive a push notification on your phone and can jump into the conversation instantly from the app. With bidirectional translation and full mobile control, you can provide world-class support from anywhere.
Open the iOS app and go to Knowledge Base to add new information. Use Edit Memory to search and delete outdated snippets. You can sync new information anytime - up to 2,000 words per sync. The AI immediately uses the updated knowledge.
The business management app is currently available on iOS (iPhone and iPad). The customer chat works on any device with a web browser - no app installation needed. The chat widget can be embedded on any website platform.
Can't find what you're looking for? Submit a ticket and our team will get back to you as soon as possible.
Already submitted a ticket? Check status & Respond